1.2
  • Rude staff7 votes
  • Customer service6 votes
  • Rude debt collector4 votes
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  • 22 hours ago
  • Loans and Mortgages
  • Roanoke, Virginia
  • Loan Refinance
  • 77
  • REVIEW RATING 3/5

My wife and I took out a loan and before signing, asked a very important question: "Could the loan be refinanced if we should pay down the balance significantly with a large lump sum payment?" We were told "YES". When we tried to do that a month afterwards, we were told that we had to make payments for 6 months before we would be allowed to do that! So, even if we made this huge lump sum... Read more

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  • 2 days ago
  • Loans and Mortgages
  • Atoka, Oklahoma
  • Loan
  • 250
  • REVIEW RATING 5/5

I am a current loan holder with One Main Financial. We have always gotten along pretty good. Several weeks ago, I starting getting calls to "upgrade" my loan which in lay terms means get more money. I wasn't interested until a family crisis arose and I thought this was the way out. I contacted the One Main Financial office in Durant, Oklahoma, told them what I needed to do and was told... Read more

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  • Mar 02
  • Loans and Mortgages
  • Los Alamos, New Mexico
  • Loan
  • 179
  • REVIEW RATING 4/5

I took out a loan for 10k with One Main back in 2011. Things were going fine and dandy. I was making my payments, and then in May of 2012 I acquired a large sum of money so, paid the entire loan balance off in full...or so I thought. They started calling in February 2015 saying I still had one payment left to make. I told the woman I paid this loan off in May 2012, why am I just hearing about... Read more

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  • Feb 28
  • Loans and Mortgages
  • Radford, Virginia
  • Collection Calls
  • 128
  • REVIEW RATING 4/5

j had fallen behind one month and they started calling ever day 7 to 10 times a day I told them I will get it up to date in a week or 2 but the calls kept coming in so I told them I was filing bankrupsy on them if they kept calling that did no good at all now they want to reduice my interest rate to 8 percent I said ok they still call 8 to 10 times a day I also ask to chane my payment date... Read more

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  • Feb 27
  • Loans and Mortgages
  • Grand Junction, Colorado
  • Loan
  • 87
  • REVIEW RATING 4/5

When a "branch manager" tells you there is too much time and headache for them to research why your payment has not been posted by the corporate office you know you are dealing with an unprofessional company. And when you get upset about having to prove you made the payment, i.e. their job, they accuse you of being uncooperative nad hang up on you! This company definitely has some some serious ... Read more

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  • Feb 26
  • Loans and Mortgages
  • Consumer Loan
  • 1
  • 1
  • 166
  • REVIEW RATING 5/5

I'd have to say that One Main Financial, as well as their close cousins at Citi Financial, embody all that is wrong, horrible, and despicable within the US Financial Services Industry. They're misleading. They're rude. They make you feel as if they're doing you a favor by allowing you to do business with them. I'd originally come to them via a loan originating from Citi Financial, which was sold... Read more

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  • Feb 24
  • Loans and Mortgages
  • Loan Modification
  • 308
  • REVIEW RATING 5/5

I feel very taken advantage of by One Main Financial. I went there to consolidate two small credit cards and then have some spending money for Christmas. They baited me and had me get the insurance(s) which has been a waste. I have made 26 on time payments which equals out to roughly $4900 dollars! Still have three years left so i asked what my payoff would be, and they told me today it would... Read more

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  • Feb 24
  • Loans and Mortgages
  • Staff
  • 86
  • REVIEW RATING 4/5

Jamie, in the Madison WI office has an attitude towards life, she must hate her job! Very un-helpful and snippy with customers even when trying to make a payment, strange right?!. Never a pleasure to call when dealing with her! DO NOT USE ONE MAIN FINANCIAL!!!!!!! Overall high turnover rate at the company, high interest rates, this was a last option for money at that time in my life! Good luck if... Read more

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  • Feb 21
  • Loans and Mortgages
  • Loan
  • 338
  • REVIEW RATING 5/5

I borrowed 7000.00 over 2 years ago the interest is 24 % . 26 payments later I am only down 1000 off the original loan, no late fees no missed payments . they refuse to renegotiate the loan. Do not do business with this company you will regret it. no no no no no no no no no no no no no no no no no no no no no no no no no no no no no no no no no no is this 100 words yet no no no no no no no no no... Read more

Was this review helpful? 3 0

The branch people lie to you and set something up for payments then they say they need more money cause leagle services will not allow what the agen set up Add comment

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