1.3
  • Customer service3 votes
  • Rude staff3 votes
  • Rude debt collector2 votes
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  • 9 hours ago
  • Loans and Mortgages
  • Delaware, Ohio
  • 14

Constantly harassed by Tammy at the Delaware Ohio location. Our bill has never been late and is paid thru the website. It always falls within the grace period yet she has no problem calling my husband at work or blowing up out home phone for payment. We borrowed 15K and we are almost finished with the loan. One would think she would see the bill has always been on time and stop harassing. There... Read more

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  • 1 day ago
  • Loans and Mortgages
  • Loan
  • 53
  • REVIEW RATING 3/5

I was injured in an accident and had to be out of work. I let the bank know and they continued to withdraw payments out of my account even when there were no funds available. When I called to ask they why they said " we don't care if there is no money, you are the one who has to pay the overdraft fees." Then when it came time to pay my loan payment as was agreed when I took out the loan. They... Read more

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  • Jan 21
  • Loans and Mortgages
  • Payment Options
  • 3
  • 3
  • 147
  • REVIEW RATING 5/5

I'm a good customer, ahead on payments and tried to change online. The site is horrible/antique and cancelled all of them. I called to re-establish so I wouldn't get behind and got a lecture? After being talked into a phone payment plan I decided to cancel the next day and do it online again. This was due to the poor phone service. I got through right away but it took 15 minutes to get them to... Read more

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  • Jan 21
  • Loans and Mortgages
  • Alexandria, Minnesota
  • Loan
  • 1
  • 1
  • 202
  • REVIEW RATING 4/5

Ive had a loan thru one main financial for about 7 years, and my total of what i Had borrowed is still about the same. I called and talked to them about it and I found out that only 34.00 of my 150.00 payment goes to my payment. That being said 116.00 of my payment is going to interest. a total of 1392 a year going to interested. I really dont find this fair and wonder if theres anything that we... Read more

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  • Jan 14
  • Auto Financing
  • Danvers, Massachusetts
  • Car Loan
  • 1
  • 1
  • 296
  • REVIEW RATING 4/5

Had a loan paid on time owed very little was doing bi weekly payments suddenly they stopped taking them called was told is, was the state of Mass law they cant do bi weekly payments any longer? ! No warning no call no letter ! Bills don't match up what u owe vs what you need to pay CS is clueless sent me to CB in Nov without my knowledge yet we paid! Sent me to collection for 7 cents got the bill... Read more

Was this review helpful? 0 0

I don't need a lecture on being 10 days late on a payment... An over payment at that. Very unprofessional and definately lacks customer service. Thank you Jefferson City MO location Add comment

  • Jan 10
  • Loans and Mortgages
  • Louisville, Kentucky
  • Car Loan
  • 280
  • REVIEW RATING 5/5

Paying on this loan for right at 10 years still HAVE 2 Years left Mount Washington ky car loan was a 5 year old but missed 2 payments than refinanced just don't understand what they are doing to me need to join in on class action suit this company just keep paying and it doesn't go down I really can not find 100 words to put on this but to say this company beware of you will pay forever and will... Read more

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  • Jan 08
  • Loans and Mortgages
  • Liberty, Texas
  • Loan
  • 605
  • REVIEW RATING 5/5

I have a older house and I needed a loan to help winterize for the up coming winter, I July or September and I had a loan with them that comes out of my checking account on auto draft. I was denied and I did not owe a lot on the previous loan and besause I bank with a bank that does not loan under $5000.00 dollars is the only reason I got a loan with One Main/ They Treated me like a criminal and... Read more

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  • Jan 06
  • Loans and Mortgages
  • Butler, Pennsylvania
  • Financial Loan
  • 8
  • 8
  • 484
  • REVIEW RATING 5/5

After explaining for almost an hour that he is unemployed and will receive a payment upon getting a first paycheck, the collector then proceeded to tell my husband that he was not a real man if he had unpaid debts. He berated my husband and even after my husband asked multiple times if he was trying to offer a payment plan of some kind, the collector continued to be rude and question his life... Read more

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